Care Notes for Community Support Teams
Record support visits and interactions in the community — with clear notes for each individual and consistency across your team.
Built for small UK community support organisations
If your team supports individuals in their own homes or out in the community, you need straightforward daily records — not heavy, residential-focused software.
- Write notes against an individual, so the story stays in one place.
- See who recorded each entry and when, for consistent team working.
- Keep visits organised with bookings and an optional time log on entries.
Create an account, add an individual, and start recording support visits.
Get started Sign inWho this is for
- Small UK community support organisations and charities
- Outreach teams supporting individuals in the community
- Support workers who need to record visits and interactions clearly
What you can track
Daily notes for each individual
- Keep a simple record per individual.
- Add notes to a timeline so it’s easy to scan what’s happened.
- Entries show who recorded them and when they were added.
Visits, schedule, and time summary
- Schedule upcoming visits with bookings (including recurring bookings).
- Optionally add a start/end time on an entry for time logging.
- Export a team time summary as a CSV (based on timed entries).
Calendar sync (iCal / ICS)
Care Notes can generate subscription links for your schedule as .ics feeds (personal or team), built from your bookings.
This is a standard calendar format supported by many calendar apps (subscribe from within your account).
Why spreadsheets and shared docs fall down
Notes get fragmented
When notes live in multiple places, it’s hard for the next support worker to get the full picture for an individual.
Team consistency suffers
Without a simple, shared workflow, different staff record things in different formats and details get missed.
Built for community support work
Support workers recording visits
After a visit, add a quick note against the individual — what happened, what you supported with, and anything the next worker needs to know.
Consistent notes across a team
Multiple staff can record notes in the same account, so your team keeps a consistent timeline rather than separate notebooks and spreadsheets.
A clear schedule, linked to records
Use bookings to keep track of upcoming visits and log notes from a booking when you’re done.
Lightweight time tracking where it helps
If your organisation needs it, add start/end times to entries and export a simple time summary as CSV.
Keep records simple and clear
Focused on daily recording
Care Notes is designed to capture day-to-day support visits and interactions clearly, without unnecessary modules and jargon.
Designed for clarity
Entries are linked to an individual and recorded by a team member, making it easier to keep notes consistent and readable over time.
Trustworthy, grounded records
Care Notes is designed to help teams keep clear, consistent records for community support work. It focuses on the practical workflow: individual records, daily notes, and visit scheduling.
- No exaggerated compliance claims.
- No care home language or clinical framing.
- Just a simple system for support workers recording visits and interactions.
FAQ
.ics feeds from your bookings (personal or team), which many calendar apps can subscribe to.
Ready to start recording daily notes?
Create your account and start with one individual and a simple note workflow — then expand as your team needs.